Repair or Replace? How to Decide for Your Appliance
The right answer depends on the age of the appliance, the cost of the repair and what a comparable new one costs today. A diagnostic quote gives you the repair figure so you can decide with the facts.
In-shop diagnostic $50 + GST (credited toward the repair if you proceed). In-home service call $95 + GST. Mon to Fri 9:00 AM to 5:30 PM.
A simple rule of thumb
- If the repair costs less than about half the price of a comparable new appliance, repairing is usually worth considering.
- If the appliance is near the end of its typical life, putting a lot of money into it may not make sense.
- Typical lifespans vary by type and brand. As a rough guide, many washers and dishwashers last around a decade, and fridges and ranges often last longer with good care.
Questions to ask
- How old is it, and has it needed repairs before?
- Is the fault a single worn part, such as a pump, element or valve, or a major component?
- Is it still under a manufacturer warranty? Check your paperwork before booking.
- Is a comparable new model affordable right now, including delivery and removal of the old one?
Why repairing can make sense
- A single failed part is often far cheaper than a new appliance.
- Repairing keeps a working machine out of the landfill.
- Every completed repair with Southland includes a complimentary 90-day warranty on parts and workmanship.
Need help?
If the checks above do not solve it, our technicians can diagnose the problem. See our appliance repair page, request service online or call (403) 255-9647.
More guides
Fridge Not Cooling: What to Check Before You Call · Washer Not Draining: Common Causes and Quick Checks · Dishwasher Not Cleaning Dishes: Causes and Fixes
Need a repair? Call (403) 255-9647
Tell us the make, model and what’s going wrong, and we will call you to book a time. Monday to Friday, 9:00 AM to 5:30 PM.